RIDBUDH TOUR AND TRAVELS (OPC) PRIVATE LIMITED
Website: ridbudhtourandtravels.com

This Refund and Returns Policy explains the terms under which cancellations, refunds, and changes to travel bookings are handled. By booking a travel package with us, you agree to the terms outlined below.

1. Booking Confirmation

All bookings are confirmed only after successful payment and receipt of confirmation from RIDBUDH TOUR AND TRAVELS (OPC) PRIVATE LIMITED via email, SMS, or WhatsApp.

2. Cancellation Policy

Customers may request cancellation of their travel bookings under the following conditions:

  • Cancellation requests must be submitted through email or phone.
  • Cancellation charges may apply depending on the type of package, service provider, and time of cancellation.
  • Some travel packages may be non-refundable, especially those involving airlines, hotels, or third-party suppliers.

3. Refund Policy

Refund eligibility depends on the type of booking and cancellation timing:

  • If cancellation is made within the allowed period, eligible refunds will be processed after deducting applicable service or cancellation charges.
  • Refunds, if approved, will be credited to the original payment method within 7–14 business days, depending on bank/payment gateway processing time.
  • No refund will be provided for no-shows or last-minute cancellations (as per package terms).

4. Non-Refundable Services

Certain services may be non-refundable, including but not limited to:

  • Airline tickets (as per airline policy)
  • Hotel reservations (based on hotel cancellation rules)
  • Special tour packages with advance bookings or discounts
  • Customized or promotional travel deals

5. Changes or Modifications

Requests for changes in travel dates, destinations, or passenger details are subject to availability and may involve additional charges from service providers.

6. Refund Processing

Once a refund is approved:

  • It will be processed using the original payment method only
  • Customers will be notified via email or phone once the refund is initiated
  • Processing time may vary depending on banks or payment gateways

7. Force Majeure

RIDBUDH TOUR AND TRAVELS is not responsible for delays, cancellations, or disruptions caused by natural disasters, government restrictions, airline/hotel issues, or any other events beyond our control. In such cases, refund eligibility will depend on third-party policies.

8. Contact Us

For cancellations, refund requests, or assistance, please contact:

📞 9895290027
📧 ridbudhpvtltd@gmail.com
📍 Shop No. 01, 37/234, Near Magistrate Court, Changampuzha Nagar, Kanayannur, Kochi, Ernakulam, Kerala – 682033