Cancellation Policy
RIDBUDH TOUR AND TRAVELS (OPC) PRIVATE LIMITED
Website: ridbudhtourandtravels.com
This Cancellation Policy explains the terms under which customers can cancel their travel bookings made through RIDBUDH TOUR AND TRAVELS (OPC) PRIVATE LIMITED.
By booking a travel package with us, you agree to the terms mentioned below.
1. Cancellation Request
- All cancellation requests must be submitted via email, phone, or WhatsApp to our official contact details.
- The cancellation request must include booking details such as name, package reference, and contact number.
2. Cancellation Charges
- Cancellation charges may apply depending on the travel package, service provider policies, and time of cancellation.
- Charges may vary for flights, hotels, transport, and tour packages as per third-party rules.
- Some special offers, discounted packages, or last-minute deals may be non-cancellable and non-refundable.
3. Time-Based Cancellation Rules
- More than 15 days before travel date: Lower cancellation charges may apply
- 7–15 days before travel date: Moderate cancellation charges will apply
- Less than 7 days before travel date: Higher cancellation charges may apply
- Less than 48 hours / No-show: No refund will be provided
(Exact charges depend on individual package terms and service provider policies.)
4. Refund After Cancellation
- If eligible, refunds will be processed after deducting applicable cancellation charges.
- Refunds will be credited to the original payment method only.
- Processing time may take 7–14 business days, depending on banks or payment gateways.
5. Non-Refundable Bookings
Certain bookings may not be eligible for cancellation or refund, including:
- Airline tickets (as per airline rules)
- Hotel reservations with strict cancellation policies
- Promotional or discounted travel packages
- Customized or group tour packages with advance bookings
6. Changes Instead of Cancellation
In some cases, customers may request:
- Date changes
- Name corrections
- Package modifications
Such requests are subject to availability and may include additional charges.
7. Force Majeure
We are not responsible for cancellations or disruptions caused by unforeseen circumstances such as:
- Natural disasters
- Government restrictions
- Airline or hotel shutdowns
- Strikes or emergencies
In such cases, refund eligibility will depend on third-party service provider policies.
8. Contact Us
For cancellation requests or assistance, please contact:
📞 9895290027
📧 ridbudhpvtltd@gmail.com
📍 Shop No. 01, 37/234, Near Magistrate Court, Changampuzha Nagar, Kanayannur, Kochi, Ernakulam, Kerala – 682033